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How can we help?

Install, features, account, billing, and troubleshooting — with the steps to try next.

New to Flowlary? Start the tutorial

Installing Flowlary

Add the Chrome extension, pin it, then choose where help appears.

Installing Flowlary

The install guide walks through Chrome setup, pinning the icon, and turning features on. Keyboard layout repair and Speed Box run on your device. English help and translation need a signed-in Flowlary account.

Keyboard shortcuts

TranslateCtrlShift, or ⌘⇧,
Fix layoutCtrlShiftP or ⌘⇧P
Speed BoxCtrlShiftL or ⌘⇧L

Feature help

What each tool does, how to use it, and what to try if it does not run.

Writing correction

Correct English in the active field after a safety check.

How it works
Enable correction in the popup, then use suggestion cards or direct edit in supported fields.
Important limit
English only. Not a rewrite engine for every language.
Try this
Try a supported text field after confirming Flowlary is not paused.
Full details

Translation

Translate selected text with a shortcut or popup action.

How it works
Invoke translation on the active field. Flowlary writes the result back when the field is still valid.
Important limit
Manual by default. Does not run automatically.
Try this
Use the translate shortcut listed below.
Full details

Live translation

Optional translation while you type.

How it works
Enable live translation in the popup. Updates can appear after a short pause.
Important limit
Off by default. Turn it off if it feels too aggressive.
Try this
Toggle live translation from the popup.
Full details

Keyboard layout

Fix text typed on the wrong keyboard layout.

How it works
Local remapping is tried first. A classifier may help when local mapping cannot decide.
Important limit
Not ordinary spell check.
Try this
Use the fix-layout shortcut or Speed Box for a one-off conversion.
Full details

Speed Box

Convert a snippet between layouts in an overlay.

How it works
Open Speed Box, paste or type text, pick layouts, then copy the result.
Important limit
Manual overlay. Separate from in-field layout repair.
Try this
Open Speed Box with the shortcut below.
Full details

Account

The website and extension share one Flowlary account for plan and usage.

  • Sign in on the website or extension with the same email and password.
  • Plan and Flowlary AI usage appear on the account page.
  • Billing will appear on the account page when paid plans are enabled.
Account

Flowlary AI

Flowlary AI powers correction, translation, live translation, and layout classification when local mapping is not enough.

Billing

Trial

New accounts receive a 30-day Trial with higher daily AI writing checks (currently 1,000 per day). No payment card is required to start Trial.

  • Trial starts when you create an account according to server rules.
  • When Trial ends, your account returns to Free unless you subscribe to Pro.
  • Trial features match Pro learning capabilities during the trial window.

Pro

Pro adds higher daily AI capacity and deeper learning tools. Pricing is $4.99/month or $39/year when checkout is enabled.

  • Pro activates only after server-side billing verification.
  • Manage subscription through the billing portal when linked.
  • Local tools continue even when AI checks are exhausted.

Student program

Verify an academic email address to receive a Student benefit. Verification confirms email control, not active enrollment or identity documents.

  • Academic domains such as .edu and .ac.uk are accepted when configured.
  • The benefit lasts 12 months under current program rules.
  • Each academic email reference can link to one account.

Billing

Checkout and subscriptions are handled by Paddle when billing is enabled. Flowlary stores subscription identifiers, not card numbers.

  • Free: $0 with 500 AI writing checks per day.
  • Trial: 1,000 checks per day for 30 days.
  • Pro: 1,000 checks per day when subscribed.
  • Cancellation takes effect at the end of the paid period when scheduled.
Pricing

Privacy

Sensitive fields are skipped before correction or translation. Flowlary AI features may send writing text when you invoke them. Local activity stays on your device.

Read the privacy policy

Troubleshooting

Nothing happens in a field

Cause
Flowlary may be paused, or the field may be excluded or blocked.
What to check
Confirm Flowlary is active. Some fields are blocked on purpose (passwords, payment, code editors).
What to do next
Try a standard textarea on another page, or remove the site from exclusions.

Correction does not work

Cause
Writing correction needs Flowlary AI to be available and consented.
What to check
Confirm you have remaining usage and have enabled Flowlary AI in settings.
What to do next
Retry after checking your account usage or Flowlary AI consent in the popup.

Translation does not work

Cause
Translation needs managed AI and a valid active field.
What to check
Confirm the field is still focused and Flowlary is not paused.
What to do next
Use the translate shortcut again after the safety check passes.

Live translation behaves unexpectedly

Cause
Live translation is optional and can update after a pause.
What to check
Confirm live translation is intentionally enabled.
What to do next
Turn it off in the popup if it feels too aggressive.

Keyboard layout looks wrong

Cause
The intended source or target layout may not match what was typed.
What to check
Confirm the layouts you need are enabled in settings.
What to do next
Use the fix-layout shortcut or Speed Box for a one-off conversion.

Speed Box does not produce the expected result

Cause
Source and target layouts may not match the snippet you pasted.
What to check
Confirm both layouts in the Speed Box panel.
What to do next
Try a shorter snippet and verify the layout pair.

Account cannot connect

Cause
Sign-in may fail when Flowlary is temporarily unavailable.
What to check
Confirm your email, password, and network connection.
What to do next
Retry from the account page. Sign out and sign in again if needed.

AI daily limit reached

Cause
Your daily Flowlary AI credit allowance may be used up, or Flowlary AI may be temporarily offline.
What to check
Confirm your plan and remaining AI writing checks on the account page or in the extension popup.
What to do next
Wait for the daily reset at 00:00 UTC, upgrade to Pro for higher limits, or keep using Keyboard Layout Repair and Speed Box.

Need more help?

Send feedback, suggest a feature, report a problem, or open a support ticket.

Contact

Signed-in writers can send a support request from Contact or Feedback. Use this page first for install, features, billing, and troubleshooting.

Keep writing. Flowlary handles the friction.

Install Flowlary or try the interactive demo on the home page.